Onboarding Workflow Engine for Regulated Workflows

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• Drag-and-drop workflow designer for mapping onboarding steps and dependencies.
• Conditional routing based on product, jurisdiction, risk score, or customer type (e.g., individual, joint, corporate, trust).
• Dynamic paths for escalations, exceptions, and enhanced due diligence.
  

• Add or remove participants (e.g., co-signers, guarantors, advisors, external partners) at any step in the sequence.
• Support multi-entity submissions such as corporate accounts, trust structures, and multi-borrower loans.
• Control who sees which sections of a workflow to protect sensitive information.
  

• Real-time dashboard showing where every onboarding case is in the process.
• Automated reminders for missing data, unsigned documents, or stalled approvals.
• Service-level objectives (SLOs) and alerts when cases exceed time thresholds.
  

• Update workflows when regulatory requirements or internal policies change—without rebuilding custom systems.
• Clone and localize workflows for new jurisdictions, products, or business units.
• Test improvements on limited segments before rolling out widely.

Eliminate back-and-forth emails, missing fields, and manual routing.

Guided, validated forms prevent incomplete or inconsistent submissions.

Everyone knows the status of an onboarding case and who owns the next action.

Standardized workflows reduce error, improve compliance, and create clear audit trails.

Handle higher volume without adding headcount, and bring new products to market faster.